Know Where You're Going... and Where You've Been
With the templates developed there is a route for each step in the process defined. This becomes an approval and update process that keeps the stakeholders informed and involved in the process. By adding notifications managers can insure that the job is moving along as scheduled.
MAX also tracks customer approvals. This is an audit trail that insures that customers and your agency are on the same page. If a discrepancy occurs later in the process, it is easy to track where the issue arose.
